Privacy policy
Last Updated: September 12, 2026
Le Premier Shoe Care respects your privacy and takes reasonable steps to protect the information customers provide when using our website or placing an order.
Information We May Collect
Depending on how you interact with our store, we may collect information such as your name, billing and shipping details, email address, telephone number, order information, and information you provide when contacting customer support.
We may also receive technical information associated with your use of the website, such as browser information, device information, IP address, and website activity, where this information is collected through standard website technologies.
How We Use Information
Information may be used to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide order updates
- Respond to customer questions
- Process returns and refunds
- Maintain and improve our website
- Prevent fraudulent or unauthorized activity
- Meet applicable legal and business requirements
We do not use customer information for purposes unrelated to the operation and improvement of our services without an appropriate legal basis or customer consent where required.
Payment Information
Payments are handled through the payment methods and payment service providers available at checkout. We do not need to retain complete payment-card details in order to process a normal order.
Customers should never send payment-card numbers, passwords, or other sensitive financial credentials to our customer support email.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.
You may be able to control certain cookies through your browser or device settings.
Information Sharing
We may share necessary information with service providers that help us operate our business, such as payment processors, shipping providers, website technology providers, fraud-prevention services, or other operational partners.
We do not sell customer personal information simply as a part of normal order processing.
Data Security
We use reasonable administrative and technical measures intended to protect customer information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Policy Updates
We may update this Privacy Policy when our services, practices, or legal requirements change. The revised version will be posted on this page with an updated date.
Contact
Privacy-related questions can be sent to: