Shipping Policy

Last Updated: September 12, 2026

At Le Premier Shoe Care, we aim to make every order simple and predictable. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase footwear from our online store.

Free Shipping

We currently provide free standard shipping on eligible orders placed through our website.

Order Processing

Orders are normally prepared for shipment within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Orders are processed during our regular business hours. Orders received after the daily order cut-off may be processed on the next business day.

Order Cut-Off Time

Our daily order cut-off time is:

6:00 PM Eastern Time (ET)

Orders placed after 6:00 PM ET will generally be treated as being received on the following business day for processing purposes.

Delivery Time

After an order has been dispatched, the estimated transit time is:

6–9 business days

Delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, severe weather, holidays, service interruptions, or other transportation-related issues.

Estimated Overall Timeframe

The normal estimated timeframe is approximately:

1–3 business days for handling + 6–9 business days for transit.

The actual delivery date may vary depending on the destination and shipping carrier.

Tracking Information

When tracking information is available for an order, it may be provided to the customer after the order has been dispatched.

Tracking updates can sometimes take time to appear after a carrier receives the parcel. A tracking number showing limited movement shortly after dispatch does not necessarily mean that the shipment has been lost.

Delayed Deliveries

If your order has not arrived within the expected delivery period, please contact our support team. We will review the available order and shipping information and assist you with the next appropriate step.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information when placing an order. If you notice an incorrect address, contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has entered processing or been dispatched.

Contact

For questions regarding shipping or an existing order, please contact:

Le Premier Shoe Care
Email: support@lepremiershoecare.shop
Phone: +1 972-286-2825

Support Hours:
Monday–Friday: 8:00 AM–6:00 PM ET
Saturday–Sunday: Closed

Time Zone: Eastern Time (ET)